Low-cost carrier IndiGo will now charge ₹100 service fee per passenger if he or she wants to check-in at the airport counters from 17 October onwards, the airline confirmed in a statement.
“IndiGo has introduced a service fee of INR 100 for check-in at the airport counters effective October 17, 2020,” read the statement.
“We encourage all passengers to web check-in as per the Government directive, using our website or mobile app. The check-in fee at the airport counters is applicable on all bookings made, starting from today i.e. October 17, 2020,” it said.
As domestic flights resumed in India on 25 May, the Ministry of Civil Aviation had made it mandatory for passengers to do web check-in so as to reduce touch points at the airport in view of the novel coronavirus pandemic.