No refund on lockdown flights originating outside India, Centre clarifies

Refund of air tickets for international travel during the lockdown period will be restricted only for flights originating from the country (ex-India) and will not extend to flights scheduled to arrive in India, irrespective of whether they are Indian or foreign carriers.

The latest clarification from the Centre came on an affidavit filed by the Directorate General of Civil Aviation (DGCA) in answer to queries put forth by the Supreme Court hearing a petition by Pravasi Legal Cell.

On Wednesday, a three-judge bench, headed by Justice Ashok Bhushan, had asked the Centre to respond to concerns raised by the petitioner and travel agents association who were not happy with the refund scheme proposed by the Ministry of Civil Aviation (MoCA) and DGCA in consultation with airline operators and travel agents.

The scheme, which is awaiting the nod from the apex court, proposed immediate refund for tickets booked during the lockdown period (March 25 to April 14). For tickets booked prior to March 25 for travel up to May 24 (as calibrated domestic operations recommenced from May 25), the airline was liable for refund within 15 days.

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