Stress on tele check-in, self-service as Delhi Airport plans work post lockdown

With plans to encourage tele check-in and aggressive promotion of self-service at airport counters, Delhi Airport is gearing up for life after the end of the nationwide lockdown against COVID-19.

The Delhi Airport also plans to deploy additional queue managers to avoid crowding and maintaining social distancing as passengers make their way to the aircraft.

The government is yet to take a decision on re-starting air travel, which was suspended late last month as India stepped up measures to arrest the spread of COVID-19. International commercial flights were halted from March 22 and domestic operations were suspended from March 24 till May 3 when the lockdown is expected to end.

“Passengers will be encouraged to check-in at home or use self-service facilities such as self check-in facility, self bag tag facility, scan & fly,” a Delhi airport official said.

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